Terms of Service

1. Agreement and scope

Stafflow is a product of OptimyzeBZ in Belize. By using stafflow.bz or the Stafflow HR platform at app.stafflow.bz, you agree to these terms on your own behalf or, if you act for an organization, on its behalf with authority to do so. If you have a separate written agreement or order with us, it controls where it expressly conflicts with these terms.

If you do not agree, do not use the service. The Privacy Policy explains how personal information is handled.

2. The service and trial

Stafflow provides HR and workforce tools that may include employee records, attendance, scheduling, leave, payroll workflows, documents, signatures, recruitment, and reporting. Available features depend on your plan, role, settings, and current product availability.

The advertised 14-day trial does not require a credit card. Access after a trial may require a paid plan or separate agreement. We may change or improve features, provided we handle material changes to an active paid service in accordance with any applicable customer agreement.

3. Accounts and administrators

You must provide accurate account information, keep credentials secure, and promptly tell us about suspected unauthorized access. The customer organization manages its users, permissions, and lawful use of its workspace. Activity under an account is the customer’s responsibility except where caused by our breach of these terms or applicable law.

4. Customer information

The customer retains its rights in the information it enters into Stafflow. It grants us the limited permission needed to host, process, transmit, and display that information to provide and support the service. We do not acquire ownership of customer workforce records.

The customer is responsible for having a lawful basis and any required notices or permissions for collecting and using employee, applicant, or dependent information; for its retention decisions; and for the accuracy of the information it enters. Our handling of personal information is described in the Privacy Policy and any applicable written customer agreement.

5. Acceptable use

• Do not use Stafflow unlawfully, infringe another person’s rights, or upload information you have no authority to use.
• Do not attempt unauthorized access, interfere with security or availability, distribute malicious code, or abuse the service.
• Do not copy, resell, or reverse engineer the platform except where applicable law permits it.

6. Plans, billing, and cancellation

Plan descriptions and public prices are informational until confirmed in the subscription or order process. The selected plan, billing period, taxes, payment method, renewal, cancellation, and any refund terms are the ones disclosed in your checkout or written order. We will not charge you merely for visiting the marketing website or starting a trial that does not request payment details.

Contact support@stafflow.bz for help with a subscription or cancellation. Ending a subscription may end access to paid features; customer data handling after termination follows the applicable agreement and retention obligations.

7. Payroll and public resources

Stafflow tools and free calculators support HR and payroll work but do not replace a qualified accountant, lawyer, or official guidance. The customer remains responsible for reviewing payroll, statutory deductions, employment decisions, filings, and outputs before acting. Public resources may use general assumptions and may not reflect every exception or later rule change.

8. Our materials

We and our licensors retain rights in the Stafflow software, website, branding, and materials. We grant you a limited, non-exclusive right to use the service during your authorized access for your own organization’s operations. Feedback you voluntarily provide may be used to improve Stafflow without transferring ownership of your customer information.

9. Third-party services

Links or integrations with third-party sites and services may be governed by those providers’ terms. We are not responsible for a third party’s independent service, except as required by law or an agreement with you.

10. Availability and suspension

We work to keep Stafflow available but cannot promise uninterrupted operation. Maintenance, security incidents, or circumstances outside our control may affect access. We may suspend access when reasonably necessary to protect the service, address unlawful use, or resolve a serious payment issue, with notice when practicable and subject to any applicable customer agreement.

11. Warranties and liability

To the extent permitted by law and except for commitments made in a separate written agreement, the public website and resources are provided as available, without a guarantee that they will always be accurate or uninterrupted. Nothing in these terms excludes liability that cannot lawfully be excluded.

To the extent permitted by law, neither party is liable to the other for indirect or consequential loss arising from the use of Stafflow. This does not limit obligations to pay agreed fees, misuse of intellectual property, or liability that cannot lawfully be limited. Any further liability allocation in a written customer agreement takes precedence.

12. Changes, law, and contact

We may revise these terms by posting an updated version and date. Material changes affecting an existing paid customer will be communicated through an appropriate channel. Continued use after the change takes effect indicates acceptance, subject to any separate agreement or applicable law.

These terms are governed by the laws of Belize. Disputes will be handled by the courts of Belize unless a separate written agreement says otherwise. Questions can be sent to support@stafflow.bz. Stafflow is operated from San Ignacio, Cayo District, Belize.